Trust & privacyPrivacy policy
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Saganash Agency is built around trust. We collect only the information needed to answer your enquiry, plan a campaign, or provide an agreed service.
1. Who is responsible?
The controller is BUCH13 – Verein zur Förderung heimischer Literatur-Kultur, Gerbergasse 13/9, 9500 Villach, Austria. Saganash Agency is its brand. Privacy contact: support@saganash.agency.
2. Information you choose to share
When you contact us, we may receive your name, email address, book details, links you provide, campaign objectives, and the content of your message. We use this information to respond, prepare a proposal, deliver services, and maintain necessary business records.
3. Confidentiality and author materials
We handle manuscripts, launch plans, audience information, campaign data, and private correspondence discreetly and only for the purpose for which they were shared. We do not publish or reuse your materials as portfolio content without your permission. A mutual NDA can be agreed before sensitive material is shared.
4. Legal basis and retention
We process enquiry data to respond to your request, take steps toward a contract, perform an agreed contract, comply with legal obligations, or protect legitimate business interests. We retain information only for as long as needed for those purposes and applicable record-keeping requirements.
5. Forms and service providers
Our contact form is provided through a third-party service. Those providers process information under their own privacy terms and may process data outside the European Economic Area. We use such services only to receive and manage enquiries and recommend reviewing their current privacy notices before submitting personal information.
6. Cookies and analytics
This website does not use advertising cookies or analytics tracking. Your browser stores only small, technically necessary preferences on your own device: your privacy-notice choice and whether you have already seen the opening animation. You can clear them at any time in your browser settings.
7. Your rights
You may request access, correction, deletion, restriction of processing, data portability, or object to processing where applicable. You may also withdraw consent where processing is based on consent. Complaints may be submitted to the Austrian Data Protection Authority (Datenschutzbehörde).
8. Contact
For any privacy question or request, email support@saganash.agency. We will verify the request where necessary before disclosing personal information.
Last updated: November 2026